Integrate Freshdesk with Drupal

Integration Analysis

Our team of expert Drupal developers has researched available modules for integration with Freshdesk. We’ve combined this with feedback from the Drupal community to provide you with basic expectations of what this integration will require.

Below you’ll find information on the available module(s) along with developer notes. Our summary analysis covers both Drupal 7 and Drupal 8. Learn more about how we rated each module or let us know if we missed something.

Module: Freshdesk Single Sign On
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This module allows users to use Drupal as a single sign-on (SSO) source for Freshdesk.

Module Stability
Default Features
Integration Complexity
Documentation
Drupal 7
Module Stability
Nonexistent
Default Features
N/A
Integration Complexity
N/A
Documentation
N/A
Drupal 8
Module Stability
Security Risk
Default Features
Developers Only
Integration Complexity
Moderately Complex
Documentation
No Documentation
Module: Freshdesk
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This module makes it possible to integrate and acces the Freshdesk Support ticket system from their Drupal site.

Module Stability
Default Features
Integration Complexity
Documentation
Drupal 7
Module Stability
Stable
Default Features
Fully Featured
Integration Complexity
Somewhat Complex
Documentation
Somewhat Documented
Drupal 8
Module Stability
Stable
Default Features
Fully Featured
Integration Complexity
Somewhat Complex
Documentation
Somewhat Documented
Custom Integration Options

Looking for something beyond what available modules for Freshdesk do? You always have the following options: