Integrate Intercom with Drupal

Integration Analysis

Our team of expert Drupal developers has researched available modules for integration with Intercom. We’ve combined this with feedback from the Drupal community to provide you with basic expectations of what this integration will require.

Below you’ll find information on the available module(s) along with developer notes. Our summary analysis covers both Drupal 7 and Drupal 8. Learn more about how we rated each module or let us know if we missed something.

Module: Intercom.io Integration

This module integrates a Drupal site with Intercom web services.

Module Stability
Default Features
Integration Complexity
Documentation
Drupal 7
Module Stability
Security Risk
Default Features
Covers Most Uses
Integration Complexity
Somewhat Complex
Documentation
No Documentation
Drupal 8
Module Stability
Port: Not Started
Default Features
N/A
Integration Complexity
N/A
Documentation
N/A
Module: Intercom JS

This experimental module injects JavaScript into Drupal page templates and shares events with Intercom.

Module Stability
Default Features
Integration Complexity
Documentation
Drupal 7
Module Stability
Unstable
Default Features
Developers Only
Integration Complexity
Somewhat Complex
Documentation
Limited Documentation
Drupal 8
Module Stability
Port: Not Started
Default Features
N/A
Integration Complexity
N/A
Documentation
N/A
Module: Intercom

This module integrates Intercom with Drupal, so users can access a live chat from a Drupal site.

Module Stability
Default Features
Integration Complexity
Documentation
Drupal 7
Module Stability
Nonexistent
Default Features
N/A
Integration Complexity
N/A
Documentation
N/A
Drupal 8
Module Stability
Security Risk
Default Features
Covers Most Uses
Integration Complexity
Somewhat Complex
Documentation
Limited Documentation